We strive for excellent training experiences and continuously improve for learners and organizations.
Because you deserve a training platform that delivers.
Our Care Certificate course supports new and existing care staff to build safe, compassionate and confident practice. Covering essential standards for health and social care. Additionally, support through clear guidance, practical examples and workplace-focused learning for quality care delivery
Structured, practical training designed to support safe practice in health and social care settings.
Training developed in line with relevant UK guidance and sector frameworks, supporting consistency, safety, and regulatory confidence.
Working with health and social care organizations to deliver training that fits local policies, roles, and operational needs.
Training delivered by practitioners with relevant sector experience and subject knowledge appropriate to the courses provided.
Structured training for individuals working or seeking to work in health and social care roles, designed to support learning, confidence, and role awareness within clear professional boundaries.
(2.5k+ reviews)
"Clarivive made staff training much easier for our service. Communication was clear, sessions were well organised, and the learners found the content engaging and useful. The feedback system and overall support were excellent."
Regional Managar
"Excellent training experience from start to finish. The team was professional, responsive and easy to deal with. The course content was clear, practical and relevant to our staff, and the booking process was smooth throughout."
Lead Clinical NUrse
"I really valued how simple and easy the training was to follow. The course explained important topics clearly and helped build my confidence in practice. It felt professional, supportive and directly relevant to day-to-day care work"
Senior Support worker
3+ Delivery
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“ Building confident professionals
in healthcare ”
Get answers to common medical questions, treatments & healthcare services for informed decision-making.
Our training is available to individual learners and organizations operating within health and social care, including care homes, domiciliary care services, healthcare agencies, independent providers, and related services. Training is designed to support learning and role awareness within employer governance structures.
No. Our courses provide structured training and learning aligned with relevant UK guidance. Certificates confirm training completion only and do not replace employer competency assessment, supervision, or authorization to practice independently.
Yes. Our training content is developed in line with relevant UK frameworks and guidance, such as Skills for Care guidance, the Core Skills Training Framework (CSTF), and Health and Safety Executive (HSE) principles, where applicable. We do not claim statutory accreditation unless explicitly stated.
Training may be delivered face-to-face, online through our learning management system (LMS), or via blended learning. Delivery methods depend on the course, learner needs, and organizational requirements.
Certificates are issued after successful completion of training requirements and validity would be 1 year. Employers remain responsible for determining refresher frequency and ongoing competence.
Yes. Organizations with approved access can view training status and certificates for their registered staff through our secure organizational portal. Access is read-only and does not allow organizations to amend training outcomes or records.
Where disclosed and appropriate, reasonable adjustments may be considered to support learner participation, in line with the Equality Act 2010. Adjustments are implemented where safe and proportionate and do not compromise learning objectives or safety.
Learner data is stored securely in accordance with UK GDPR and data protection legislation. Data is processed only for legitimate training, governance, and legal purposes and is not used for profiling or background tracking. Access to records is restricted to authorized users only.
Certificates are issued in a digital format through our secure learning management system (LMS). Certificates include the learner name, course title, completion date, and validity period where applicable. Paper copies are not routinely issued unless specifically agreed in advance.
Our training supports learning and awareness and is aligned with relevant UK guidance. Acceptance of training is determined by each employer or organization in line with their internal policies, governance arrangements, and commissioning requirements.
Some courses may be eligible for Continuing Professional Development (CPD) recognition where applicable. Where CPD applies, this will be clearly stated on the course information and certificate. CPD recognition does not imply qualification, professional registration, or authorization to practice.
Refund eligibility depends on the type of training booked. Fees for face-to-face training are generally non-refundable once delivered or where cancellation occurs outside agreed notice periods. E-learning refunds may be considered only where access has not been activated and notification is provided within the agreed timeframe.
If you are unable to attend a face-to-face course, you may request a reschedule in line with our published notice periods. Non-attendance or late cancellation does not automatically entitle learners or organizations to a refund, as trainer time, venue, and preparation costs are incurred.
Approved organizations are provided read-only access to the organizational portal, allowing visibility of staff training status and certificates. Organizations cannot edit records, assessments, or outcomes. Access is limited to staff linked to the organization and authorized users only.
Organizations are responsible for keeping staff records up to date, including removing leavers. Charges incurred due to outdated records remain the organization’s responsibility. Inactive user accounts may be suspended or removed in line with our data retention and security policies.
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