Cookie Policy
Clarivive MedInsight Ltd
Version 2.0 — Draft for review
Draft date: 16 September 2026
About this policy
This policy explains how Clarivive MedInsight Ltd uses cookies and similar technologies on clarivive.co.uk and its learning services.
Cookies are small files stored on your device. Similar technologies can also store information or help measure website use. Some support essential functions; others remember preferences, measure activity or support external services.
Read this policy alongside our Privacy Policy, which explains how we handle personal information and your rights.
Essential cookies
Essential cookies support functions such as authentication, security, session management and remembering cookie choices. These are always enabled in our cookie preferences window.
| CookieProviderPurposeRecorded duration | |||
cv_cookie_consent | Clarivive | Remembers your cookie choices. | 1 year |
cv_anonymous_id | Clarivive | Links a guest’s cookie choices to their consent record. | 1 year |
access_token | Clarivive | Supports authenticated access to our services. | 30 days |
refresh_token | Clarivive | Supports renewal of authenticated access. | 30 days |
clarivivemedinsight-session | Clarivive | Maintains login and session continuity. | Session-dependent |
XSRF-TOKEN | Clarivive | Helps protect against forged requests. | Session |
Not every essential cookie is needed on every page. Authentication cookies may be relevant when you use account or learning features.
Functional cookies
Functional cookies remember choices about how the website appears or operates. You can enable or disable this category through Cookie Settings.
| CookieProviderPurposeRecorded duration | |||
theme | Clarivive | Remembers your preferred website theme. | 1 year |
Rejecting these cookies may mean you need to select your preferences again.
Analytics cookies
Analytics cookies help us understand how visitors use the website and identify opportunities to improve content and navigation. Our cookie preferences window treats analytics as optional.
We use Google Analytics 4. Its enabled measurement features include page views, scrolling, outbound link clicks, searches, form interactions, video engagement and file downloads. Events depend on the features used and their technical configuration.
| CookieProviderPurposeRecorded duration | |||
_ga | Google Analytics | Distinguishes visitors for website usage measurement. | 2 years |
_ga_*, including _ga_Y1GQ8EEC3C | Google Analytics | Maintains session information for Google Analytics 4. | 2 years |
_gid | Google Analytics | Distinguishes visitors over a shorter period for analytics. | 24 hours |
These durations are recorded in our cookie register. Browsers may apply shorter limits or remove cookies sooner. Cookie expiry is separate from the retention of information already collected.
Marketing cookies
Marketing cookies can support advertising, remarketing and measurement of advertising campaigns.
Our cookie register currently lists no cookies under the Marketing category. The category remains visible in our preferences window. Its presence does not, by itself, mean advertising cookies are being placed.
Any future use of this category will need to be reflected in this policy and the information presented when requesting cookie choices.
Third-party cookies
Our preferences window uses Third-party for certain external service integrations. Third-party describes the involvement of another provider; the purpose of each cookie is explained separately below.
| CookieProviderPurposeRecorded duration | |||
__stripe_mid | Stripe | Payment security and fraud detection. | 1 year |
__stripe_sid | Stripe | Supports payment processing sessions. | 30 minutes |
Our current cookie register places these entries in the optional Third-party category.
External services may have their own privacy information. Following a link to a social media website is different from using an embedded feature on our website. Cookies used after you leave our website are governed by the destination service’s arrangements.
Choosing and changing your preferences
Our cookie banner provides Accept all, Reject all and Customise options.
You can reopen Cookie Settings using the cookie icon near the bottom-right corner of the website. In Manage cookie preferences, choose the optional categories you want and select Save preferences.
Essential cookies remain enabled. You can change your optional choices later, including withdrawing consent. Withdrawing consent does not undo processing that has already taken place.
Your browser also allows you to manage or delete cookies. Deleting the cookie that remembers your choices may cause us to ask again. Blocking essential cookies may affect login or other requested functions.
How long information is kept
A cookie’s lifetime on your device is different from how long information is retained in our systems.
| InformationRetention arrangement | |
| Clarivive consent logs | Deleted after seven continuous months of inactivity. A return visit restarts that period. |
| Google Analytics event data covered by its retention setting | 2 months |
| Google Analytics user data covered by its retention setting | 14 months, with reset on new user activity enabled |
Google Analytics retention settings do not determine the retention of most standard aggregated reports.
Consent records include the choice made, its date and time, applicable policy and banner versions, selected categories, and identifiers and device information used to associate the choice with a visitor.
Changes and contact
We update this policy when our use of cookies or the relevant arrangements change.
For questions about cookies or your privacy, email info@clarivive.co.uk.
